Privacy Policy

1. Introduction

B M Plastic Suppliers Limited is committed to safeguarding the privacy of our customers and website users. This Privacy Policy outlines how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following categories of personal information:

• Full name, email address, delivery address, billing address and telephone number
• Payment details (processed securely via third-party providers — we do not store card information)
• Financial and transaction data (e.g. invoicing records via platforms such as Xero)
• Purchase history and customer service communications

Website usage data collected through cookies and analytics tools

3. How We Use Your Information

Your data may be used to:

• Process and deliver your orders
• Communicate with you regarding your purchases or any queries
• Send promotional emails (only where you have explicitly consented)
• Improve our website, services and customer experience

4. Sharing Your Information

We never sell or lease your data to third parties. We may share limited data with:

• Reputable third-party providers to help us fulfil our services, including:
  • Stripe (for secure payment processing)
  • Delivery couriers (for order fulfilment)
  • Xero (for accounting and record-keeping)

• Legal or regulatory bodies when required by UK law

5. Data Security

We implement appropriate technical and organisational measures to protect your data, such as:

• Secure servers
• Encryption protocols
• Restricted access to personal data

6. Your Rights

Under the UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate or incomplete data
• Request deletion of your personal data (where applicable)
• Object to or restrict certain types of processing
• Withdraw consent at any time, where processing is based on your consent

To exercise any of your rights, please contact us at: bmplasticsuppliersltd@yahoo.com

7. Cookies

We use cookies to enhance the performance of our website and analyse visitor behaviour. You can adjust your cookie preferences through your web browser settings.

8.Third-Party Services

We work with secure third-party platforms that may process your data on our behalf:

• Stripe – for handling online payments securely
• Xero – for financial and tax compliance

These services operate under their own privacy policies, which we encourage you to review.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: bmplasticsuppliersltd@yahoo.com